THE DPA & GDPR
We and this website complies to the DPA (Data Protection Act 1998), to the EU-GDPR (General Data Protection Regulation) which came into affect from May 2018 and the UK-GDPR that came into effect when the UK departed from the EU in January 2020.
None of the cookies set by this website jeopardise your privacy in any way and no personal data is collected.
What are cookies? Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.
WEBSITE VISITOR TRACKING
This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.
ADVERTS AND SPONSORED LINKS
This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.
DOWNLOADS & MEDIA FILES
Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti virus software or similar applications.
We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti virus software or similar applications.
CONTACT & COMMUNICATION WITH US
Users contacting this us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.
STORING YOUR DATA
If you make an enquiry your name and contact details are only used for the purposes of answering the enquiry. If the enquiry does not lead to a booking, these details are typically deleted within 30 days.
If you ask us to keep your details on file in case a cancellation comes up, we will store and use it as described above and delete it as soon as the period requested by you has passed, unless you have made a booking with us in that time.
If you book with us your details are held in our booking records for the minimum time required by law, which is 6 years as required for accounting purposes. After this time they are deleted from our systems.
Credit card details held by us (telephone payments) or by online payment software only until a payment is processed (usually a few minutes) and are not stored or recorded in any way.
EXTERNAL WEBSITE LINKS & THIRD PARTIES
Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, similar to Owners Websites Web Design)
Shortened URL's; URL shortening is a technique used on the web to shorten URL's (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (example: https://bit.ly/2EspXjR. Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.
We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.
SOCIAL MEDIA POLICY & USAGE
We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.
There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.
YOUR DATA RIGHTS
- You have the right to request details of the personal data we hold about you. Please contact us using the email or contact form on this website to raise your request and we will respond with a full list of any data we hold about you within 30 days.
- You have the right to have personal data we hold on you corrected or completed. If you would like to raise a change to our records, please contact us as above and we will correct or complete our records on you again within 30 days.
- You have the right to object to us processing your data or to request that we restrict processing of your data under certain circumstances. Please contact us as above and we will respond to your objection or request within 30 days.
- You have the right to lodge a complaint regarding our collection, retention or use of your data with the UK Information Commissioners Office (ICO).